© 2022 Compass Property Management LLC
Generally, the team is available by phone and email Monday through Friday between 9AM and 3PM. Please be aware that our office is operating on limited in-person hours, but is typically open from 9AM-3PM. We can also accommodate people with various schedules but please call and schedule an appointment.
Direct your email to the address below that most closely relates to the topic of your question.
Due to the large number of calls we receive, we use a phone tree to properly direct them. All of the following extensions will contact one of our employees. If they do not answer, just leave a message! They will get back to you as soon as they can.
Extension 2: For maintenance questions, press 2 at any time. To submit a maintenance request, log in here.
Kacey at Extension 3: Kacey can help tenants with questions about your account balance, collections, info on rental assistance, renters insurance or move-out. Also, property owners with billing questions should use this extension.
Extension 4: If you are a property owner inquiring about our management services, press 4.
Karen at Extension 5: Contact Karen with questions regarding your application, approval, current lease, lease changes, and renewing your lease. If you have a complaint, use this extension.
Extension 6:
If you’re not sure where to direct your call, press 6.
First, check out our answers to the most frequently asked questions!
Still can’t find your answer? Then contact us using the form below.
© 2022 Compass Property Management LLC