© 2022 Compass Property Management LLC
Generally, the team is available by phone and email Monday through Friday between 9AM and 3PM. Please be aware that our office is operating on limited in-person hours due to Covid-19, but is typically open from 8AM-3PM. We can also accommodate people with various schedules but please call and schedule an appointment.
Direct your email to the address below that most closely relates to the topic of your question.
Due to the large number of calls we receive, we use a phone tree to properly direct them. All of the following extensions will contact one of our employees. If they do not answer, just leave a message! They will get back to you as soon as they can.
Steff at Extension 2: Steff can help you set up an office appointment for move-in paperwork or signing your lease. If you’re a property owner providing information on your rental, press 2. For property inspections, press 2.
Kacey at Extension 3: Kacey can help tenants with questions about your account balance, collections, info on rental assistance, renters insurance or move-out. Also, property owners with billing questions should use this extension.
Extension 4: For maintenance questions, press 4 at any time. To submit a maintenance request, log in here.
Karen at Extension 5: Contact Karen with questions regarding your application, current lease, lease changes, and renewing your lease. If you have a complaint, use this extension.
Taylor at Extension 6: If you are a property owner inquiring about our management services, press 6.
If you’re not sure where to direct your call, press 6.
First, check out our answers to the most frequently asked questions!
Still can’t find your answer? Then contact us using the form below.
Please read the information above before filling out the contact from below. This form goes to the website manager who then directs the email to the appropriate team member. For a faster response, use one of the contact methods listed above.