How do I find a property?
You can find available properties under “Available Properties” in the menu bar on our homepage or watch the video for easy to follow instructions:
When is the rent due?
The rent is always due on the first of the month. We do allow a five-day grace period before we charge a late fee. The rent is due on the 1st, late on the 2nd and late fee will be applied after the 5th. If you are having any difficulty paying your rent on time, please call us immediately.
How do I pay my rent?
The easiest way to pay rent is online, and it’s FREE! Please visit www.Compass.Property. You can mail or drop off your certified check or money order to: Compass Property Mgmt. LLC 1415 W. Kings Hwy Gap PA 17527 (our drop box is right beside the door to our office.)
Who do I call for maintenance problems?
All Maintenance request should be opened online through your tenant portal. www.Compass.Property
Why do I need renters’ insurance?
Landlords ensure the physical building, their insurance policy does not cover your belongings. Renters insurance covers your belongs and can also help protect you against liability lawsuits or medical bills of guests injured in your apartment and accidents caused by other tenants.
One of the most common reasons for an insurance claim is for damage to electronics from a lightning strikes. Please ask your insurance agent to explain your coverage.
How do I know if I qualify for a house or an apartment?
The only way to really know is to fill out an application which you can do online at www.compass.property. The basic minimum financial guideline is you should make at least 3 times the rent per month. If the rent is $1000 you should have verifiable income of at least $3000 per month.
What do I need before we get the keys?
The lease must be signed, you will need the first month’s rent and a security deposit. The security deposit may equal to one month’s rent. If you have a pet you will be required to pay an additional deposit. We will also need proof of income, ID for anyone over 18, current renters insurance and the account numbers from all utility companies showing that accounts were switched to your name.
How do I notify you that I’m moving out?
You must give us a written notice of your intent to vacate the property 30 days before you plan on moving out. In the letter, please include the date you plan on returning the keys (rent will be charged until we receive the keys) and your forwarding address (if you know where you will be living next). If you don’t know your new address at that time, please make sure to call or email us to give it to us, so we can return your security deposit to you.